Acronis Cloud Backup

360º Backup solution from SMB to Enterprise
Features FAQ

Business Pack
Secured backups for SMB
65.00/month
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  • Servers
    Unlimited
  • Workstation
    Unlimited
  • Mobiles
    Unlimited
  • Office365
    Unlimited
  • Quota
    1TB Space
Professional Pack
Enterprise/SMB with low resources
180.00 /month
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  • Servers
    Unlimited
  • Workstation
    Unlimited
  • Mobiles
    Unlimited
  • Office365
    Unlimited
  • Quota
    3TB Space
recommended
Enterprise Pack
Deal for SMB / Enteprises
500.00 /month
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  • Servers
    Unlimited
  • Workstation
    Unlimited
  • Mobiles
    Unlimited
  • Office365
    Unlimited
  • DATA
    10TB
Compare Acronis
Bussiness Pack
65.00/month
Secured backups for SMB
Order Now
Profesional Pack
180.00 /month
Enterprise/SMB with low resources
Order Now
Enterprise Pack
500.00/month
Deal for SMB / Enteprises
Order Now
Servers
Unlimited Unlimited Unlimited
Workstation
Unlimited Unlimited Unlimited
Mobiles
Unlimited Unlimited Unlimited
Office 365
Unlimited Unlimited Unlimited
Storage 1 TB 3 TB 10 TB
Baremetal Restore
Granular Backup
Image Backup
Single-File Recovery
Remote Upgrade Agents
OS Supported Linux / Windows Linux / Windows Linux / Windows
Hypervisors Hyper-V / Vmware Hyper-V / Vmware Hyper-V / Vmware
Encryption
Secure Data over Network
Web Interface Admin
Brandable Web Logo & Colors Web Logo & Colors Web Logo & Colors
Daily Reports
Custom Reports
Multi-Tenant
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FAQ - Acronis Cloud Backup

Common questions/answer before buy

Cloud you specify the current OS supported?
Acronis Backup Cloud is a comprehensive backup solution that suits any environment from home and home office to large businesses. Acronis Backup Cloud protects:
    • Various x86 and x86_64 Linux distributions, including:
        Red Hat Enterprise Linux 4.x, 5.x, 6.x, 7.0, 7.1, 7.2, 7.3, 7.4
        Ubuntu 9.10, 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10, 15.04, 15.10, 16.04, 16.10, 17.04
        Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24
        SUSE Linux Enterprise Server 10 and 11
        SUSE Linux Enterprise Server 12 – supported on file systems, except for Btrfs
        Debian 4, 5, 6, 7.0, 7.2, 7.4, 7.5, 7.6, 7.7, 8.0, 8.1, 8.2, 8.3, 8.4, 8.5, 8.6, 8.7, 8.8, 9
        CentOS 5.x, 6.x, 7, 7.1, 7.2, 7.3
        Oracle Linux 5.x, 6.x, 7.0, 7.1, 7.2, 7.3 – both Unbreakable Enterprise Kernel and Red Hat Compatible Kernel
        CloudLinux 5.x, 6.x, 7, and 7.1
        ClearOS 5.x, 6.x, 7, and 7.1
        Before installing the product on a system that does not use RPM Package Manager, such as an Ubuntu system, you need to install this manager manually; for example, by running the following command (as the root user): apt-get install rpm
    • Microsoft SQL Server version that can be protected Acronis Backup Cloud supports Microsoft SQL in the following versions, including Express:
        Microsoft SQL Server 2005
        Microsoft SQL Server 2008
        Microsoft SQL Server 2008 R2
        Microsoft SQL Server 2012
        Microsoft SQL Server 2014
        Microsoft SQL Server 2016
      Acronis Backup Cloud currently does not support Oracle Database and MySQL.
      • Microsoft Exchange Server versions that can be protected
        Microsoft Exchange Server 2016 – all editions.
        Microsoft Exchange Server 2013 – all editions, Cumulative Update 1 (CU1) and later.
        Microsoft Exchange Server 2010 – all editions, all service packs. Recovery of mailboxes and mailbox items is supported starting with Service Pack 1 (SP1).
        Microsoft Exchange Server 2007 – all editions, all service packs. Recovery of mailboxes and mailbox items is not supported.
        Microsoft SharePoint Versions that can be protected
        Microsoft SharePoint 2013
        Microsoft SharePoint Server 2010 SP1
        Microsoft SharePoint Foundation 2010 SP1
        Microsoft Office SharePoint Server 2007 SP2*
        Microsoft Windows SharePoint Services 3.0 SP2*
        *In order to use SharePoint Explorer with these versions, you need a SharePoint recovery farm to attach the databases to.
        Office 365 can be protected if running in these operating systems
        Windows Server 2008 – Standard, Enterprise, Datacenter, and Web editions (x64 only)
        Windows Small Business Server 2008
        Windows Server 2008 R2 – Standard, Enterprise, Datacenter, Foundation, and Web editions
        Windows Small Business Server 2011 – all editions
        Windows 8/8.1 – all editions (x64 only), except for the Windows RT editions
        Windows Server 2012/2012 R2 – all editions
        Windows Storage Server 2008/2008 R2/2012/2012 R2/2016 (x64 only)
        Windows 10 – Home, Pro, Education, and Enterprise editions (x64 only)
        Windows Server 2016 – all installation options, except for Nano Server (x64 only)
        VMware and Hyper-V versions that can be protected
        This agent is delivered as a Windows application for running in any operating system listed above (Windows section) with the following exceptions:
        - 32-bit operating systems are not supported.
        - Windows XP, Windows Server 2003/2003 R2, and Windows Small Business Server 2003/2003 R2 are not supported.
    • Vmware
        VMware ESXi 4.1, 5.0, 5.1, 5.5, 6.0, 6.5, 6.7
    • Agent for Hyper-V
        Windows Server 2008 (x64) with Hyper-V
        Windows Server 2008 R2 with Hyper-V
        Microsoft Hyper-V Server 2008/2008 R2
        Windows Server 2012/2012 R2 with Hyper-V
        Microsoft Hyper-V Server 2012/2012 R2
        Windows 8, 8.1 (x64) with Hyper-V
        Windows 10 – Pro, Education, and Enterprise editions with Hyper-V
        Windows Server 2016 with Hyper-V – most installation options, except for Nano Server
        Microsoft Hyper-V Server 2016
      • Virtuozzo versions that can be protected
        Virtuozzo 6.0.10
Are there any master encription password for recover files?
  • No, the encryption password is generated by the enduser or administrator per policy, cant be recovered. If a customer lost their encryption password files will be never accesible again.

Where are backup stored?
  • All data is stored in our Tier IV datacenter located in Madrid

Can we get a custom propoursal for our needs?
  • Yes, we just offer 3 packs in the website but we can generate custom packs for specials needs.